Thank you for shopping at QlickSouq. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order on qlicksouq.com.
By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed within 1–3 business days after order confirmation (excluding Sundays and public holidays)
You will receive an order confirmation email once your order is placed
Orders are shipped after successful payment verification
Please note that processing times may vary during peak seasons, sales, or promotional periods.
2. Shipping Locations
QlickSouq currently ships within India (you may update this section if you offer international shipping)
We do not deliver to P.O. boxes or restricted areas
If your location is not serviceable, you will be notified during checkout or by our support team.
3. Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout
Shipping costs may vary based on product type, weight, size, and delivery location
Any applicable taxes or duties are included unless stated otherwise
4. Estimated Delivery Time
Estimated delivery time is 3–7 business days after dispatch
Delivery timelines are estimates and may vary due to courier delays, weather conditions, customs, or unforeseen circumstances
QlickSouq is not responsible for delays caused by courier partners or events beyond our control.
5. Shipment Tracking
Once your order is shipped, you will receive a tracking number via email or SMS
You can track your shipment using the courier partner’s tracking system
6. Delivery Process
Orders will be delivered to the address provided at checkout
Please ensure your shipping details are accurate and complete
QlickSouq is not responsible for delivery issues caused by incorrect or incomplete address information
If delivery attempts fail due to incorrect details or unavailability, additional charges may apply.
7. Damaged or Missing Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery
Provide clear photos or videos of the product and packaging to help us investigate the issue
Issues reported after the specified timeframe may not be eligible for resolution
8. Order Delays or Non-Delivery
In rare cases of extended delays, our support team will keep you informed
If an order cannot be delivered due to unforeseen circumstances, we may initiate a refund or replacement as per our Refund & Return Policy
9. Split Shipments
If your order contains multiple items, they may be shipped separately
You will receive separate tracking details for each shipment, if applicable
10. International Shipping (If Applicable)
International shipping timelines and charges vary by destination
Customers are responsible for customs duties, taxes, or import fees, if applicable
QlickSouq is not responsible for delays caused by customs clearance
(You may remove or update this section if you do not offer international shipping.)
11. Changes to This Shipping Policy
We reserve the right to modify this Shipping Policy at any time. Any changes will be effective upon posting on this page with an updated “Last updated” date.
12. Contact Information
For shipping-related questions or support, please contact us:
